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WE ARE INCREASING PRICES ON FEBRUARY 1. SAVE AND ORDER TODAY!

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      • Pocket Dermoscopy
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    Warranty

    DermLite devices purchased after 1 July 2018 include an extended 10-year warranty* from the date of purchase. Products purchased prior to July 2018 carry a 5-year warranty*.

    Warranty Coverage
    This warranty covers parts and labor and will be honored based on the condition of proper use of the device and following the operating instructions. During the warranty period, defects in the device will be repaired free of charge as long as the malfunction is due to defective material or workmanship. DermLite IceCap® with any manufacturer defects will be replaced within 30 days of purchase. This warranty does not cover loss, damage due to wear and tear, negligent use, hard impacts, missing parts, water damage, 6v lithium batteries past 6 months, lithium rechargeable batteries beyond 1 year, scratched or chipped lens, unauthorized repairs, improper cleaning, or damages incurred during shipping to our repair facility.
    Third-party products including cameras are exclusively covered by the third-party's (camera manufacturer's warranty.

    Discontinued DermLite Devices
    Any defective DermLite HÜD covered under warranty will be replaced by the newer DermLite HÜD 2.
    Please be aware that the following long-discontinued DermLite devices are no longer supported, and users should be encouraged to upgrade to a current model: DermLite alumina, DermLite II Fluid, DermLite II hybrid m, DermLite II HR, DermLite II multispectral, DermLite II Pro, DermLite DL3, DermLite FOTO, DermLite Cam, DermLite Platinum, DermLite Pro DP-R.

    DermLite LLC
    Service Dept.
    31521 Rancho Viejo Rd Ste 104
    San Juan Capistrano, CA 92675 USA
    Phone: +1-949-481-6384

    To get your device serviced at our California factory, start here.

    *Please note: The following items carry a 1-year warranty: Spare parts, accessories (including smartphone adapters, pouches), rechargeable batteries carry a 1-year warranty and DermLite HÜD, DermLite Foto, DermLite Foto II Pro, DermLite Foto X, DermLite Cam, Syris v900L carry a 2-year warranty.
    Unclaimed products sent in for 
    repair will be discarded 1 year after receipt.

    To get your device serviced at our California factory, start here.

    Other service locations:

    DermLite Service Europe
    Josef A. Noesterer
    Import Export Trading Agency
    Gottschallgasse 35
    A-2380 Perchtoldsdorf
    Austria
    Tel/Fax: +43 1 8692368
    Mobile: +43 670 4069903
    Mail: noesterer at gmail dot com

    ADO MECICAL s.r.l.
    Via Iacopo Barozzi, 6/a
    40126 BOLOGNA
    ITALY
    Phone: 051 302471
    Fax: 051 302471
    Web: www.davighi.it

    Bleymed Comércio de Produtos Médicos
    Rua Bom Jesus, 969
    Curitiba - PR - BRASIL
    Phone (55 41 3353-1314)
    Fax (55 41 3353 1314)
    www.bleymed.com.br

    Gambarter sl
    Cristina Fernandez
    ARZOBISPO MORCILLO 58 11C
    28029 MADRID
    SPAIN
    Phone: +34 913142673
    pedidos@gambarter.com

    Schuco International (London) Limited
    Warner Bros. Studios
    Leavesden Park
    6 Hercules Way
    WD25 7GS
    Phone: +44 (0) 1923 234 600
    Fax: +44 (0) 01923 234 602
    www.schuco.co.uk

    Boratay Co., LTD. 
    c/ Levent Kocoglu
    Cevdet Bilsay
    92 Karsiyaka, Izmir
    Turkey
    Phone: +90-538-294-1006 / 232-266-BORA
    Fax: +90-232-367-BORA
    Web: www.boratay.com 

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